Turn Times

PURPOSE

DISCLOSURES

UNDERWRITING

CONDITION REVIEW

CD ISSUANCE

DOCS

FUNDING

PURCHASE

1-2 days

1 day

2 days

1-2 days

1-2 days

1-2 days

REFINANCE

1-2 days

1 day

2 days

1-2 days

1-2 days

1-2 days

General Turn Time Guidelines

Days are counted as business days. Anything submitted/requested after 2pm PST is considered received next business day.

 05/23/2023PurchaseRefinance
Submission
Registered before 3 pm pstsame daysame day
Registered after 3 pm pst24 hours24 hours
Underwriting
Agency24 hours24 hours
FHA24 hours24 hours
KVOE24 hours24 hours
Jumbo Prime24 hours24 hours
HELOC (Initial Review)24 hours24 hours
Multiple REO file24 hours24 hours
Non-QM24 hours24 hours
UW Conditions Review24 hours24 hours
Loan Doc24 hours24 hours
Docs Review24 hours24 hours
Funding Conditions24 hours24 hours

Set Up

Loans submitted before 3 PM PST (6 PM EST) are considered same day. Loans submitted after 3 PM PST (6 PM EST) will be set up the following business day.

New Submissions

The Turn time starts once the file is placed in submitted status.

The file has been submitted at 2:59 PM PST on Monday. Tuesday represents day one of the stated turn time, Wednesday represents day two. The loan will be out of underwriting by end of business Wednesday.

The file has been submitted at 3:01 PM PST on Monday. This is treated as a Tuesday upload, so Wednesday represents day one of the stated turn time, Thursday represents day two. The loan will be out of underwriting by end of business Thursday.

UW & Funding Conditions Review

Conditions have been uploaded before 3 PM PST, the following business day represents the first day of the stated turn time; loan will be underwritten by end of business on the day indicated by the stated turn time. Condition packages uploaded after 3 PM PST will be treated as though they were uploaded the following business day.

For example, Condition package uploaded at 2:59 PM on Monday. Tuesday represents day one of the stated turn time. The loan will be out of underwriting by end of business Tuesday.

For example, Condition package uploaded at 3:01 PM on Monday. This is treated as a Tuesday upload, so Wednesday represents day one of the stated turn time. The loan will be out of underwriting by end of business Wednesday.

Docs-In Review

The Docs-In Review Turn time is based on the day not the hour of receipt of loan docs.

For example, The Signed Docs are received at 2:59 PM on Monday. Tuesday represents day one of the stated turn time. The docs will be reviewed by end of business Tuesday.

For example, The Signed Docs are received at 3:01 PM on Monday. This is treated as a Tuesday receive, so Wednesday represents day one of the stated turn time. The docs will be reviewed by end of business Wednesday.